VA Loma Linda Healthcare System
Local Patient Access Data
Regularly updated patient access data is available for all VA Medical Centers and Community-Based Outpatient Clinics including average wait times, number of patients waiting for a scheduled appointment and number of patients that cannot be scheduled for an appointment in 90 days or less. To view this data, go to http://www.va.gov/health/access-audit.asp.
Once enrolled, you can schedule or cancel an appointment in many different ways.
If you cannot keep an existing appointment, please contact us as soon as you can.. This will allow us to reschedule you sooner and offer your appointment to another Veteran.
Scheduling, Changing or Cancelling Your Appointment
Call our Call Center at (909) 825-7084 or (800) 741-8387 ext. 5085 and a representative can assist you with appointments regarding:
Same Day Services
Routine Primary Care
Mental Health Services
If you are registered with My HealtheVet you can send a Secure Message directly to your provider to change or cancel an appointment.
VA's Veteran Appointment Request app is available at select locations. The app makes it possible for Veterans to self-schedule primary care appointments and request assistance in booking both primary care and mental health appointments at the VA facilities where they receive care. In addition to scheduling appointments, Veterans can use the Veteran Appointment Request app to track appointment details and the status of requests, send messages about requested appointments, receive notifications and cancel appointments. Read more about the Veteran Appointment Request app.