VA Loma Linda Healthcare System

Situation Update

As of Monday, April 13, 2020 7:29 AM PDT

In order to protect our hospitalized Veterans, their families and our staff, VA Loma Linda Healthcare System is taking the necessary steps to reduce the potential spread of the COVID-19 virus. As a result, we are implementing the following temporary precautions:

All visits to the facility are suspended until further notice. We recognize connecting with loved ones is a critical part of any treatment plan, and we encourage the use of cell phones to stay connected.

Long-Term Care (Community Living Center/Hospice): No visitation is authorized at this time.     
-Exceptions may be made for end-of-life situations.

Inpatient Areas: Visitors are limited to those who have medical power of attorneys, are health care proxies or health care surrogates for Veterans who are incapacitated and unable to make their own decisions and when phone consent cannot be obtained.     
- No visitations are authorized for inpatients who are Presumptive or Confirmed Positive COVID-19.     
- Exceptions may be made for end-of-life situations.

Outpatient Visits: Only one caregiver per Veteran will be allowed to enter the Medical Center for those Veterans that REQUIRE assistance.

Screening: To protect our patients and staff, the VA Loma Linda Healthcare System will screen everyone entering the Medical Center or any of our clinics.

Appointments: All elective and non-urgent appointments, procedures and groups are being converted to virtual or telephone appointments or being rescheduled for a later time in order to implement social distancing and protect you against COVID-19. If you have a question about an upcoming appointment, please utilize My HealtheVet to send a message to your provider. If you don’t have the ability to message through My HealtheVet, you can call to leave a message, but please understand that call volume is extremely high right now and messages will be returned as soon as possible.

If you have an urgent clinical need, we are still providing care through our emergency services.

We apologize for any inconvenience that this may cause. Our goal is to proactively take precautionary measures to keep our Veterans, Visitors and Staff safe.