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VA Loma Linda Healthcare System

 

Veteran Appointment Request App

VA Mobile: Veteran Appointment Request App

Use the Veteran Appointment Request (VAR) App to schedule appointments with your VA care team.

Wednesday, March 15, 2017

VA Loma Linda Healthcare System now has a new tool for you to try called, Veteran Appointment Request (VAR). The Department of Veterans Affairs developed this web-based app to make it possible for Veterans enrolled in VA health care to:

• Self-schedule primary care appointments for your assigned primary care provider
• View or Cancel existing clinic appointments
• Make requests for help scheduling primary care and mental health appointments at facilities where you receive care

VAR works on any compatible web browser, whether on your desktop or mobile device. To access VAR, visit the VA App Store: https://mobile.va.gov/app/veteran-appointment-request. The link also includes a user manual, quick start guide and answers to frequently asked questions to assist you with how to use the app.

If you need assistance using VAR, please contact:

• VA Loma Linda VAR Point of Contact:
   o  Bobby Walker Jr. (909) 825-7084 ext. 5909

• VA Mobile Solutions Help Desk:
   o 1-877-470-5947, Monday – Friday, 7 a.m. to 7 p.m. CT, excluding federal holidays

Since the Veterans Appointment Request app allows access to your medical information, you will need to create a DOD and VA secure logon through the DS Logon System. For VAR access you will need a DS Logon Level 2 Premium Account. For more information on the logon process, please visit https://mobile.va.gov/dslogon. For help getting a DS Logon, please do one of the following:
• Call the VA Mobile Solutions Help Desk at 1-877-470-5947
• Call eBenefits support at 1-800-983-0937
• Visit the DS Logon “My Access Center” website at https://myaccess.dmdc.osd.mil/identitymanagement/help.do?execution=e3s1Authentication

You can use VAR to view or cancel your primary care and mental health appointments any time of day. We look forward to seeing you at your next visit.  

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